# 🧠 ReEngage Basics & FAQ

ReEngage works in four steps. Each one builds on the last - follow them in order and you'll be up and running in under 10 minutes.

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### ⚙️ How to set up ReEngage

#### Step 1 - Connect your account

Link your Facebook and/or Instagram account so ReEngage can start managing your comments.

👉  [Go to the article](https://reengage.gitbook.io/how-to-reengage/getting-started/step-1-connect-your-account)

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#### Step 2 - Choose your pages

Pick which Facebook pages or Instagram accounts you want ReEngage to work with.

👉 Go to the article (coming soon)

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#### Step 3 - Set up your first rule

Tell ReEngage what to do - hide spam, auto-reply to comments, send DMs, or deliver offers.

👉 Go to the article (coming soon)

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#### Step 4 - Set up tracking *(optional)*

Connect a reporting link to see how many clicks and conversions your replies are generating.

👉 [Go to the article](https://reengage.gitbook.io/how-to-reengage/basics/editor)

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### ❓ FAQs

**🙌 Q: Do I need any technical skills?** \
A: Nope. No code, no setup complexity. If you can use Facebook, you can use ReEngage.

**🎯 Q: Can I choose which pages or posts ReEngage manages?** \
A: Yes. You pick exactly which pages to connect, and your rules only apply where you set them.

**⏱️ Q: Will rules apply to old comments?** \
A: By default, rules only apply to new comments from the moment you activate them. To apply them to past comments, check out 👉\[How to Rewind?]

**📊 Q: Is tracking required to use ReEngage?** \
A: No, tracking is optional. You can use all the core features without it. \
It's only needed if you want to measure clicks and revenue from your replies.

**💬 Q: Will ReEngage reply to every single comment?** \
A: No, it only acts on comments that match the conditions in your rules. You're always in control of what triggers a response and what doesn't.

**🤖 Q: What's the difference between a rule and an AI agent?** \
A: A rule is a simple "if this, then that" instruction. For example, hide any comment with negative sentiment. \
An AI agent is more advanced. It reads the context of each comment and generates a smart, personalised reply. \
Rules are a great starting point. AI agents take things further once you're ready.


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