# 🔗  Step 1 - Connect Your Account

**In this guide:**

* [How to connect Facebook](#how-to-connect-facebook)
* [How to connect Instagram](#how-to-connect-instagram)
* [How to connect TikTok](#how-to-connect-tiktok)
* [FAQs](#how-to-connect-tiktok)

***

### How to connect Facebook

1. Go to [reengage.ai/dashboard/onboarding](https://reengage.ai/dashboard/onboarding)
2. Click **Connect to Meta**
3. Select your fan pages and ad accounts
4. Click **Continue**

> 📸 *Screenshot placeholder - onboarding connect screen*

**Two ways to connect:**

| Method                               | When to use                                                |
| ------------------------------------ | ---------------------------------------------------------- |
| **Business Manager** *(recommended)* | Your pages are managed through a Facebook Business Manager |
| **Facebook Profile**                 | Your pages are attached to a personal Facebook profile     |

> 💡 Try Business Manager first. If your pages don't appear, switch to Facebook Profile.

***

### How to connect Instagram

> ⚠️ Facebook and Instagram are connected separately. Don't skip this.

For Instagram to work, you need to do three things:

* Add your Instagram account to your Business Manager
* Link your Instagram account to your Facebook Page
* Select your Instagram account as the identity inside each ad

**To link Instagram to your Facebook Page:**

1. On Facebook, switch to your Business Page profile
2. Go to **Settings & Privacy > Settings > Linked Accounts**
3. Click **Instagram > Connect Account** and follow the prompts

Then go to Ads Manager, open each relevant ad, and select your Instagram account under **Identity**.

***

### How to connect TikTok

> 🚧 TikTok connection guide coming soon. TikTok is supported - check back shortly for the full setup steps.

***

### FAQs

**🔍 Q: My pages aren't showing up. What do I do?** \
A: Check your pages are assigned to your Business Manager. \
Also make sure 2FA is enabled on your Facebook account - Meta now requires it. \
Still missing? Try the Facebook Profile connection method.

**⚠️ Q: Some pages show a "Claim" label. What does that mean?** \
A: That page isn't in your Business Manager yet. \
Click **Claim** to add it, or switch to Facebook Profile connection to skip this step.

**📋 Q: I have hundreds of fan pages. Will this cause issues?** \
A: If you have 500+ pages, the connection may time out. \
Connect a smaller batch first, then add more pages after.

**🔒 Q: What access does ReEngage have to my ad accounts?** \
A: Read-only. It can't modify, manage, or spend on your ads.


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